CHECKLIST FOR COMPLAINANT

Please ensure you have the following information before submitting your complaint through the Cyber Rapid Action Unit (CRAU) portal:

Mandatory Information

• Date and time of the incident.

• Brief description of the incident (minimum 200 characters).

• Valid ID proof of the complainant (Voter ID, Aadhaar, PAN, Passport, or Driving License) in .jpeg, .jpg, or .png format (max size 5 MB).

• For financial or online fraud cases, please also keep:

  • Name of bank / wallet / platform involved.

  • Transaction ID / UTR number.

  • Date and time of transaction.

  • Amount involved.

  • Supporting evidence files (transaction screenshots, SMS, emails, etc.) not exceeding 10 MB each.

Additional / Helpful Information

1 Suspect details (if known) – mobile number, email, or account ID.

2 Suspicious links or social media handles involved.

3 Proofs / screenshots / chat records related to the cyber incident (in .jpeg, .jpg, .png, up to 5 MB).

4 Any other document that may assist the investigation.